FAQ
Have Questions?
What is CCTV monitoring, and how does it work?
CCTV monitoring is a service that involves the continuous surveillance of security cameras to detect and respond to security threats. At Remote Eye, our team of experts monitors your CCTV camera feeds 24/7. When we identify any suspicious activity, we send immediate alerts to you, allowing you to take action promptly.
Do I need to purchase new CCTV cameras to use your service?
No, you do not need to buy new cameras. Remote Eye can work with your existing CCTV camera setup. We can assess your current equipment. All we need is DVR/NVR access, high-speed internet, and 24/7 contact person for immediate notifications.
How can I receive alerts from Remote Eye, and what types of alerts do you provide?
We offer various alert options, including SMS, email, and phone calls, tailored to your preferences. We provide alerts for various events, such as potential break-ins, fires, and any noticeable movements detected by your CCTV cameras.
Is Remote Eye's service only for businesses, or do you also serve homeowners?
Remote Eye serves a wide range of clients, including business owners, property managers, facilities managers, general contractors, and homeowners. We offer customized solutions to meet the unique security needs of each client, ensuring that everyone can benefit from our services.
How much does Remote Eye's CCTV monitoring service cost?
The cost of our service depends on factors like the number of cameras, the level of monitoring needed, and the specific requirements of your property. We offer flexible pricing plans to ensure that our service is both effective and affordable. Contact us for a free consultation and a personalized quote.
What sets Remote Eye apart from other CCTV monitoring services?
Remote Eye is distinguished by our innovative, proactive approach to CCTV monitoring. We focus on preventing incidents rather than simply reacting to them. Our dedicated team of experts, cutting-edge technology, and commitment to customization and exceptional customer service make us a trusted and reliable partner for your security needs.